Card Renewal Timing
Pre-tax debit cards are reissued every three years. Once you are issued a Vita Flex debit card, that debit card will remain in place for any plan years that you enroll in pre-tax benefits over the subsequent three years—even if you do not participate for one year.
Cost for New Card
If you need a replacement card before the original expiration date, would like an additional card, or would like a debit card issued in your dependent's name, there is a $10 issue fee that is applied to your current account balance. This fee is applied for any reissue reason, except renewal.
How do I order a new card?
Below are instructions to order a replacement card online:
Log in to www.vitaflex.net
Navigate to the "Accounts" tab
Select "Banking Cards" under the Profile column
Select "Report Lost/Stolen" or "Order Replacement"
How do I order a card for my dependent?
If you would like to order a card in your dependent's name, you must first add your dependent to your profile. Then, follow the same process as outlined above. When your dependent is listed, there will be an option to order an additional card for them. Your dependent must be at least 18 years of age to be eligible for a debit card in their name.