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Overview

The Vita Concierge is here to help! The Vita Concierge is a team of benefits professionals dedicated to providing high-quality customer service for any benefits questions or issues you may have. Your employer has partnered with Vita to provide assistance to you with your benefits needs. The Vita Concierge can support you with a multitude of issues including those outlined below: 

  • Benefit plan enrollment

  • Plan design inquiries

  • ID cards and eligibility issues

  • Health and pre-tax claims assistance

  • Accessing pre-tax funds

  • Enrollment advice

How to Reach Vita

The Vita Concierge may be reached Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific time, at (650) 966-1492 or help@vitamail.com.

Our Service Commitment to You

Our top priority is making sure your request is resolved to your satisfaction. Please be aware that Vita complies with all Federal HIPAA privacy and security regulations to ensure your information is safe at all times.

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